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Heyho

A letter to Xercise4less

Dear Xcercise4less

My 18 year old daughter, who is currently earning the minimum wage, recently noticed that her arse was getting too big so decided to join your gym. She paid the upfront costs in March and set up a direct debit of £9.99 per month. Two debits subsequently came out for this amount and then suddenly one was received for £34.99 form a company called Harlands.

Concerned about this, especially as it made her go over drawn and she had to pay £6 per day, she rang her bank who advised her to stop the payment which she subsequently did.

To her surprise a couple of days ago she received several texts telling her to contact a debt agency immediate. I rang on her behalf to be told she owed £231 due to expenses. The £34.99 was because her previous payment in June had bounced.

When I asked why Xcerse4less had not contacted her they said they had. When I asked them to confirm the address  for correspondence it turns out you had the wrong address.

So I hope you are pleased with yourselves.

Heyho
Frazier Cranium

The c0unts.
Dock

Fuck them and the rowing machine they rode in on. Same goes for the debt collection agency. Here's a link for St. Vincents in Leeds. Maybe your daughter could ring for an appointment with them? I've dealt with St. Vincent's re debt advice on a number of occasions for people I support, usually to do with Pay Day Loan companies and other various dog's bastards like them. Worth a call. Usually when debt advice people get involved the shysters at debt recovery companies piss their pants and drop the debt. They are used to preying on more vulnerable people and not ones who fight back and get organised.

http://www.stvincents-svp.org.uk/servdebt.html

Good luck with it H!
Frazier Cranium

Straight to the local MP mate, that would be my advice.

We've been in similar shit before, with my g/f's mum who parked 'illegally' in Crown Point Retail park... Getting the MP involved - Alec Shelbrooke is your local one I believe, H, should sort the feckers out or at least ward them off.  It's THEIR fault they had the wrong address after all.
Dock

Frazier Cranium wrote:
Straight to the local MP mate, that would be my advice.

We've been in similar shit before, with my g/f's mum who parked 'illegally' in Crown Point Retail park... Getting the MP involved - Alec Shelbrooke is your local one I believe, H, should sort the feckers out or at least ward them off.  It's THEIR fault they had the wrong address after all.


I think immediately escalating it to an MP would delay a preferable outcome for your daughter. The MP's office would probably advise you to contact a debt advice agency in the first instance.
Heyho

It just gets better.

Went round to the (deceased) mother in laws house yesterday to pick up the post (wife won't go round) and one letter was from TV Licencsing. Let's just say it was rather threatening.

And let's just say Mrs H reply letter is straight out of my book!!! Although I might have gone one step further and said 'If you wish to contact Mrs Deceased her ashes are currently residing at blah blahs funeral directors'.
Frazier Cranium

Pensioners got their TV License for free though?

Dock, you would be wrong mate, or at least you would be wrong when we did it a few months ago.  This isn't a 'legal debt' and therefore there should be no collecting agencies involves in the first place.
Dock

Frazier Cranium wrote:
Pensioners got their TV License for free though?

Dock, you would be wrong mate, or at least you would be wrong when we did it a few months ago.  This isn't a 'legal debt' and therefore there should be no collecting agencies involves in the first place.


I think you're speaking from conjecture on your part. It may be that it is a legal debt and the increase in price was mentioned in the small print that the gym will have got her to sign (immoral but not illegal). Neither me or you have all the facts Codge, I'm going purely on the summary Heyho has given us. Either with a legal or illegal debt a good debt advice agency will let H's daughter know what her options are in appealing the dodgy arrears in question.

Anyway that's it from me. Good luck with it H!
Plastic Man

Re: A letter to Xercise4less

Heyho wrote:
...and set up a direct debit of £9.99 per month.

I rang on her behalf to be told she owed £231 due to expenses. The £34.99 was because her previous payment in June had bounced.


Unfortunately a debt of some description appears to be real. But how on earth it can it be justified that missing a payment of £9.99 can be inflated to £34.99, let alone to £231 is beyond belief.

It is more Wonga-esque than Wonga itself.

Any half decent company would recognise they had made the mistake that led to the major escalation in the debt and cancel it. However, I suspect they have sold the debt on.

As Dock advises, in the first instance, get some proper legal-based advice from people who are experienced in such matters.
Frazier Cranium

There should be an appeal process printed on the wankers' letter, don't ignore that.  And yes, do what the YeahRight Honorable REggies say too
Dock

Frazier Cranium wrote:
There should be an appeal process printed on the wankers' letter, don't ignore that.  And yes, do what the YeahRight Honorable REggies say too


The court finds F Cranium in contempt and sentences him to five Hail Mary’s and six Hello Dolly’s, or a cash sum of £7.52 made payable to Dock QC.

*dismisses court n’ that*
Frazier Cranium

Get cunted.

your honours.
Heyho

Now - on the directions of Mrs H (who may I add is still not right from the sudden loss of her mum) I have sorted it at a cost of £116 but contacting Xercise4less and speaking to a decent chap.

If it had been up to me I'd have been threatening all and sundry but Mrs H just wanted the matter closed. The daughter is now legally out of her contract as well.

Not quite the result I wanted - which was to pay the two months areas at £9.99 plus the remain 6 months at £9.99 but hey we can't have everything.

I might not leave it there though
Frazier Cranium

I share your unhappiness and frustration.
Dock

Frazier Cranium wrote:
Get cunted.

your honours.


Don't try and dazzle me with your Noel Coward quotations.
fartcatcher

D1 had a similar problem with a gym. Managed to get her out of it with a few letters as she was under 18 when she joined, which was against their policy.

These places will always try and pressurise you to sign a contract (which it's then difficult to get out of). Better off doing a pay as you go.
Late Doors

Jeez that all sounds contemporarily crap. I guess the real message here is forget the gym and get walking and cycling

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